Terms-and-Conditions

BAKERY TERMS & CONDITIONS

By visiting or shopping at this website, you accept the following Terms and Conditions.

OUR ONLINE BAKERY CONCEPT

We are a Wood-fired Oven, Artisan Bakery that presently serves Wake, Franklin and Vance Counties in North Carolina. We only sell Products in North Carolina. We advertise our monthly Baking and Site Pick-up schedule at www.lynchcreek.com/store/. We take Online Orders Only. You select a Local Pick-Up Site when you Check-Out your Shopping Cart. Payment is presently by PayPal or any Debit/Credit Card (powered by SQUARE ). You will receive an Order Confirmation by Email. You must pick-up your Order on the designated Day/Time-frame at the Site Location you have chosen. Your Order Number and Name uniquely identify you to our Pick-Up Sites.

BAKERY STOREFRONT TECHNOLOGY

We host our www.lynchcreek.com website on KINSTA, are secured and encrypted by an SSL Site Certificate (https:), utilize a Managed WordPress (WP) Account with Firewall measures, and have implemented our online store using the WP EasyCart PRO and WP SMTP Plugins.

Our Online Store displays the following four website Menu Tabs: SITES, MY CART, MY ACCOUNT and BAKERY.

Your CART, ACCOUNT and BAKERY data are stored in the EasyCart MySQL database that is secured and backed-up by KINSTA. All of your Payment-related data is stored and secured separately by PayPal (www.paypal.com) or SQUARE (www.square.com).

We administer our Online Store using the WordPress EasyCart Plugin Dashboard. Our Email communications with you are handled securely by ZOHO and the WP SMTP Plugin. Other Admin Consoles used to configure the Lynch Creek Farm website include: KINSTA, WordPress, ZOHO, Paypal and SQUARE.

GETTING STARTED

Before visiting our BAKERY, there is ONE Setup Step you must perform:

Visit MY ACCOUNT once, and establish a BAKERY Account (with Password-protected, Email confirmation security)

Optionally, you may visit www.Paypal.com once, and establish a PayPal Account with linked Debit, Credit and Bank Accounts that you may then use for payment.

No setup is required on your part to use SQUARE for Debit/Credit Card processing.

PRODUCTS

For each advertised monthly Bake Day, we will post PICK-UP and ORDER-BY Dates. Our PRODUCT offerings and PICK-UP SITE locations may vary for each scheduled monthly Bake Day. Our website Menu Tab SITES, will provide complete PICK-UP SITE hours, contact person, telephone, address and driving directions (if needed). 

When you CHECKOUT your Shopping CART of ordered PRODUCTS, you must select a PICK-UP SITE for our advertised PICK-UP Date. The available PICK-UP times vary by SITE. As an Artisan Bakery, we are required to collect 2% NC Sales Tax on all Orders. You must presently pay for your Order using either PayPal or any Debit/Credit Card (powered by SQUARE). We will automatically send you an Order Confirmation Email. Payment Confirmation Emails are provided separately from PayPal and SQUARE. You may always inquire about your Order and chosen PICK-UP SITE using the MY ACCOUNT Menu “View Details” link.

ORDER CANCELLATIONS

Kindly Email bakery@lynchcreek.com or Call/Text us at 252-767-1167 ASAP if you must Cancel an Online Order that you have SUBMITTED. We will assist you with Refund processing.

ORDER RETURNS

Should you receive a Product you did not order, kindly Email us at bakery@lynchcreek.com or Call/Text 252-767-1167. No returns necessary. Please accept our apology, and enjoy the Product free-of-charge. 

DISPUTED CHARGES

Kindly contact us first at bakery@lynchcreek.com or Call/Text Bob Radcliffe at 252-767-1167, if you intend to dispute a “Lynch Creek Farm” or “LCF BAKERY” transaction appearing on your PayPal or Credit Card statement.  We will assist you to 1) expedite the dispute resolution and 2) minimize the cost and frustration involved in resolving the dispute.